Customer Reviews

Find out what customers are saying about Pat Peck Honda.

Wonderful experience at Pat Peck! This was my first time with a vehicle problem as opposed to routine maintenance. I was very impressed with the kind service from the staff and the timely action. My concerns were throughly addressed and I received reassurance about the issue, which was very comforting as I waited. I plan to return with any other issues as I know that I will receive the best possible care.

Customer: Rachel Knox
Date: 2021-05-03

I've been to Pat Peck Honda on numerous occasions to have my Honda Pilot serviced. The staff here have always been friendly & my vehicle has been serviced in a timely manner. I prefer to bring my vehicle to Pat Peck Honda, knowing I live out of state & pass by four other Honda dealerships on my way to Gulfport. Danny Hansen was my service representative today & he kept me up-to-date on the progress of my Pilot, as I knew it would be a lengthy service performed. ⭐⭐⭐⭐⭐ I would recommend this dealership to anyone as the staff & service provided were top notch!

Customer: Photo Girl
Date: 2021-04-26

Every time I use this dealership, for service, I am pleased. When I buy another car, I will definitely look here first. Service after the sale is top priority for me. Anyone can sell a car, but only a great dealership can follow up with exceptional service!

Customer: Jena Herrington
Date: 2021-04-23

We went to Pat Peck Honda to see a few cars. I made an appointment online and received a confirmation email from Navid. He did not pressure me into coming and was understanding when I had to reschedule. He helped me find a car I loved and answered every one of my questions about the car without hesitation. He was awesome. Going through the process of purchasing the car was just as seamless with the Honda team and I could not be any happier with this dealership. I highly recommend Pat Peck for your used or new car experience!!

Customer: Misty Benke
Date: 2021-03-17

Our buying experience at Pat Peck was absolutely the best automobile dealership experience ever for us. The guys we dealt with, Cody, Shane, and Todd, were what everyone should get and expect at an automobile dealership. Each of these guys were phenomenal. And we love, love, love, our car.

Customer: Romana Dye
Date: 2021-03-12

Robert Was very helpful and patient on my visit to Pat...

Robert Was very helpful and patient on my visit to Pat Peck Honda in Gulfport. He was very knowledgeable and helped me get a new car. I'll definitely recommend him and the dealership to anyone.

Customer: R. Davis
Date: 2021-03-03

My salesman, John Mcfarland was great. He's friendly, helpful and knowledge. After I received the new car, he spent time going over all the features of the car. The rest of the people I dealt with were friendly and helpful also.

Customer: Virginia Smith
Date: 2021-02-25

By far the best and most honest dealership on the coast. Very knowledgeable staff that want to treat you right and continue to earn your business. I personally recommend working with sales consultant Matthew Bull and the excellent service director Greg Dent. I will not take my vehicle anywhere else!

Customer: jonathan sullivan
Date: 2021-02-10

Always excellent service at Pat Peck Honda in Gulfport, MS! I recently purchased a new Accord and needed to get it serviced and have something fixed that had been recalled. I was able to easily schedule an appointment online. Jonathan was the person who took care of my car. I was technically due for an oil change so he called me to let me know that I still had some time, but when I told him that I was leaving on a trip by myself, I just wanted to make sure everything was in tip top shape and that I wouldn't have to worry about the oil change when I returned. When I told him how many miles I was going to be putting on the car for my trip, he was quick to say that he would absolutely take care of the oil change now so that I wouldn't have to worry about it. Super polite and professional. His attention to detail and his efforts to save me from having something done prematurely was incredibly kind. My husband and I have been Honda vehicle owners for over 6 years and have only had our vehicles serviced at Honda. Pat Peck Honda has always been good to us!

Customer: Crystal Sewell
Date: 2021-02-08

Fast & Professional Service. . In & out in no time. Enjoyed the Coffee Machine . Thanks Honda for offering the Coupon for the Oil Change. No hassle. Great job. Thanks Danny Hansen & Honda Crew.

Customer: Patsy Maloney
Date: 2021-01-31

Thanks Benjamin Bull For the quick first free oil change...

Thanks Benjamin Bull For the quick first free oil change that I got for my new Honda accord hybrid touring. I got in and out within 10 minutes, it was wonderful

Customer: Aaronseal
Date: 2021-01-28

The Pat Pack Honda dealership has treating me fairly from the day I purchased my Accord in 2018. From sales to service, I have always been greatly promptly and courteously. During my routine service visits they have always gotten me in and out in a timely manner. During my most recent service (1/18/2021), Jonathan (service advisor) greeted me promptly and had my service needs taken care of quickly. He was professional and thorough and had my car ready to go quicker than I expected. No complaints here. Thanks Jonathan and the entire Pat Peck team.

Customer: USMC Gunz
Date: 2021-01-20

My husband and I have been receiving service from Pat Pack Honda for the last four years. They have always been nice and friendly. Most of all truthful with reasonable prices. Jonathan and Tammie are our go to service experts.

Customer: Kick'n It With Mia Rawls
Date: 2021-01-19

Excellent service as usual, on 01/14/21. Service consultant Tammie Spears is knowledgeable and efficient - makes sure to review with the customer the work to be done, touches base when necessary along the way, and after work is complete, reviews the bill regarding the service. Discusses when next normally required - by miles and/or number of months. Will answer questions herself when possible or find out from technician if necessary. I always try to set up my service with Tammie on a day I know she will be there - pleasant person with whom to deal.

Customer: Carl Rohrbacker
Date: 2021-01-18

Jonathan at Pat Peck always makes sure it’s a great experience, and so worth coming there than anywhere else! He has proven time after time that he only recommends what your vehicle truly needs, and not what’s most expensive. He is patient and always willing to go the extra mile. Honda is that much better because of phenomenal employees like him. BEST CUSTOMER SERVICE!!!

Customer: Shaya Kendrick
Date: 2021-01-17

Tammy was so easy and professional to work with and Derick did a fantastic job working on my car would definitely use them again. Greatly impressed can only say great things about the Pat Peck Team!!!!!

Customer: Vicki Morgan
Date: 2021-01-05

Quick and honest! Mrs. Mandy was so friendly and...

Quick and honest! Mrs. Mandy was so friendly and helpful!! You can never go wrong with Honda! Love my Honda dealership and service crew!! Thank you!

Customer: Jordansistrunk22
Date: 2020-12-29

So appreciative of Pat Peck Honda’s spur of the moment service. My CRV battery died and they were able to work me in without appointment to replace battery. Thanks to Matthew, my advisor, for attentive customer service also.

Customer: Patricia Reed
Date: 2020-12-23

Tony in the service department was awesome, he got me in and out for an oil change in no time at all, waiting room was very nice, everyone is friendly! Buy a Honda from Teddy and get first class service for years to come, thanks Tony for your speedy work!

Customer: Tiffany Werner
Date: 2020-12-19

I took my daughter 2014 Honda Accord to Pat Peck in Gulfport Ms 1 day after experiencing difficulty of vehicle rough take off.. I made an appointment for the next day at 9:30 to have the vehicle looked at. I even scheduled a ride back home once the service person explain to me about the process. I received a ride home 3 and a half hours later. Service Representative informed me that once the Technician drive the vehicle they'll let me know. I was constantly asking the Service person how much longer, eventually after several hours, I was given bad news. Service Representative informed me that according to Honda, they recommended that service of reprogramming the computer first and that should rectify the problem. Was not informed if that in fact took place. I was sent pictures of the transmission showing shaved metal inside after opening the transmission. I was charged $170 plus for diagnostic of which I don't agree. All around bad service, never again

Customer: Bertha Henry
Date: 2020-12-12

When I pulled up to have my tire fixed. I was greeted by my service rep. Matt Bull. He is very nice and took great care of my needs. The whole team at Honda is fast and efficient. I was in and out in no time. I would highly recommend them and don’t forget to ask for Matt.

Customer: Kayla Smith
Date: 2020-11-29

When I first drove up I was greeted by Matthew Bull who was positive friendly and helpful. He answered my questions and was very efficient. I knew I was in competent hands. I will look forward to scheduling my next appointment with Mr. Bull knowing his professional manner.

Customer: Bamba Pigott
Date: 2020-10-27

Front headlight out

Service representative Johnathan is a provider of top-notch customer service. He kept me informed during my visit and my concern was addressed. My go to service representative!!!!

Customer: Betty Haynes
Date: 2020-10-25

Excellent service

The wheel bearing failed on my Civic. The service center completed the task quickly for a competitive price. I am pleased with the service I received.

Customer: Andrew
Date: 2020-10-24

Jane Mcilwain

Tammie is excellent and professional in being a liaison between service and the customer! Friendly and great in keeping me informed. I always ask for her when taking my car in for service!

Customer: Jane Murray McIlwain
Date: 2020-10-22

######

Great service advisor.. recall issue and oil change done in a timely manner .Would definitely recommend to family and friends for sales and service department

Customer: Donna L
Date: 2020-10-14

Oil change and fuel pump recall

Service was quick and staff was friendly. Parts were in stock and they informed me of upcoming future service. Clean, fast, efficient And friendly service.

Customer: Mike
Date: 2020-10-13

Timely, complete, professional associate service.

Timely, complete, professional service provided by my Jonathan, my service rep, professional mechanics, and pleasant shuttle service driver provided during my three recall correction appointment.

Customer: Gary B
Date: 2020-10-06

I was very pleased with the maintenance service I received in terms of quality, timing, and price. I didn’t have an appointment, since my battery had just begun having difficulty starting the vehicle the day before. I asked the service representative if there was other recommended maintenance beside the battery replacement. He recommended two additional services that I suspected were overdue. They were able to work me in and completed the work within the timeframe quoted. The cost for all three services including parts and supplies was very competitive.

Customer: Steve S
Date: 2020-10-06

Oil change

Good job and minimal time! If you want more words you will have to write it! They saved my time. Now you have taken more than it took to get service!

Customer: Tom
Date: 2020-10-05

The service department is very efficient and helpful. They explain what needs to be done and go the extra mile to make you comfortable while you wait. I would look at buying a Honda again because of their service.

Customer: Susan Brand
Date: 2020-09-23

At the Gulfport Honda dealership you guys have a lady named Tammie Spears. She helps me every time I come. That woman has to be the most hard working, down to earth, and kind associate I have ever met. I have you know she is the ONLY person that keeps me coming back after a bad experience. She is so kind, and knowledgeable. She makes sure we are all taken care of and she makes sure we are comfortable and she holds a conversation with us if she can. She represents that dealer ship very well. And you all are more than lucky to have such a beautiful spirit working there. Thank you Ms. Tammie Spears for your hard work and dedication to make sure we are comfortable, and cozy and safe on the road !!!

Customer: Jade Bradford
Date: 2020-09-21

Awesome!! Loved the energy of the people that helped me today! I look forward to going back for my next service appointment 😊.... oh! Also, extremely accommodating and helpful considering we were running late. Much love! ❤️

Customer: PeteandJess Jacquart
Date: 2020-09-21

Outstanding service and customer service A

Pat Peck Honda is a great place to service your car. The service is fast and the people are friendly. Tammie does a great job of updating you on the progress of the work being done to your car.

Customer: Brucer
Date: 2020-09-18

Excellent service! Had the skid pad replaced on my Civic today. High praise to the entire team of professionals. From the parts department to the service team and especially to the technician who installed the part.

Customer: Atarah Ahavah
Date: 2020-09-18

Service Technician was very knowledgeable

My service technician Tammy spears , had a great attitude and was very polite and professional. I see myself continuing to drive over 60 miles to have my car serviced. Honda has a dealership in the same town that I live in. But the service here is great!

Customer: Frankie Magee
Date: 2020-09-16

Service Car Repair

Customer service was great. George was professional and outstanding. The service that was done on my car was done at a decent time. Will bring back again.

Customer: Bertha
Date: 2020-09-12

Hello

Extraordinary customer service upfront on everything and I got a good deal from them so basically they have what I was looking for they help me through the process and I got what I wanted

Customer: Salsa
Date: 2020-09-11

Car trouble

My car wouldn’t start and George advises that I call road side provided by Pat Peck Honda. The technician was there in less than an hour. He solved the problem, gave my vehicle a jump and I made it to the dealership where George was more than helpful!

Customer: Joyce Fisher
Date: 2020-09-08

Getting Started Again

I’m new here. My Honda had a no crank issue. I took my 05 Element in on Labor Day As a stranger I was greeted courteously. Called me with diagnosis, the parts needed and quote for repair. All done correctly on time and a bit under quote. Definitely will return for future service!

Customer: Tim
Date: 2020-09-08

we were strangers with tire trouble and from the moment I spoke with Tammy re the towing we were taken care of beautifully. They had a quiet waiting room which the three of us appreciated greatly. We are most grateful for this great dealership!

Customer: Sally Hotchkiss
Date: 2020-09-08

Service rep. Tammi Spears is absolute best! Bravo!

Ms. Spears pleasant people skills combined with her great customer service handling of my tire and wheel alignment needs once again made my Pat Peck visit extremely joyful!!

Customer: JB Carr
Date: 2020-09-05

Friendly and Knowledgeable

Friendly staff who had genuine concern. They knew what needed to be done and addressed my questions appropriately. I was back on the road quickly. Much appreciated!!

Customer: Erin
Date: 2020-09-05

Thanks Greg Dent!!

Thanks to the gentleman that labored in the heat to repair my car. Ordering parts was easy and fast. The entire staff took precautions to make me feel safe.

Customer: The Trinidadian
Date: 2020-09-04

Had an amazing experience at this Honda dealership Sal did an amazing job with me & my wife we will definitely come back when we are ready for our next vehicle.

Customer: Clinton Meaut
Date: 2020-09-04

Service was excellent. I will be getting my car serviced there in the future. I do suggest that you not wait for the car in the lobby during the pandemic. They were lax about protocols inside the building about wearing masks and social distancing. Seating arrangements were in compliance and sanitizer was available. Maybe masks are optional in Harrison county? I had my husband pick me up. They called me when it was ready. They did everything I asked for a very reasonable price.

Customer: Enid Cornier
Date: 2020-09-04

Craig Schwinn was extremely helpful and knowledgeable about the entire car buying experience. This is the first time I purchased a Honda. Craig worked as a buyer's agent and got me a great deal on my trade and a solid discount on my new car. I will gladly refer any of my friends and family because of how easy and pleasant Craig made the process of trading my old vehicle in for a new one. Thanks again Craig!

Customer: Patrick Hall
Date: 2020-09-02

Routine maintenance

Brought my vehicle in for a quick and easy oil change and tire rotation. Staff always pleasant and helpful. Seemed very busy, but I was out of there w/in an hour

Customer: KarenJC
Date: 2020-08-28

Great Service

Facility was clean, felt safe during social distancing and service was fast. Was able to make a sane day appointment and was in and out in less than an hour.

Customer: FAB
Date: 2020-08-27

LOVE MY VOLKSWAGON BEETLE

*** *** THEY ARE COURTEOUS, FAST, AND WILLING TO DEAL WITH YOU. WAS A VERY NICE AND EASY BUYING EXPERIENCE!!! I AM HIGHLY RECOMMENDING THEM! *** ***

Customer: Renee
Date: 2020-08-26

Mrs. Maranda was the nicest person I ever met at any business establishment. She was so courteous and very responsive to my needs extremely down to earth. Even directed my son and I to an area to finish our lunch. Wish she had a class to teach others how to treat paying customers. Southern hospitality at its best!!

Customer: Percy McClendon
Date: 2020-08-22

Great group of individuals with many years experience in the auto industry. Easy to deal with and handled a few minor after sales issues in a timely manner. Definitely stop in here for your next vehicle purchase.

Customer: Cyle Razee
Date: 2020-08-19

Chance oil

The service is fast quick convenient and outstanding. thanks for your quick response and that no appointment needed. I will be there on my next oil change.

Customer: Demetria batol
Date: 2020-08-14

Manager

Dealing on a new CRV. They were very straight forward and easy to deal with. When we signed the deal no attempt to sell me on add on’s the numbers were exactly what they quoted me. The salesman Teddy was great to work with. Worth the drive from mobile for me to do business with pat peck honda

Customer: Joe J
Date: 2020-08-12

Honda CRV

I was looking to buy a Honda CRV. Really liked sales representative at Pat Peck Honda, Gulfport MS; Sal. Very fair buying process and follow-up.

Customer: Mike Cummings
Date: 2020-08-12

The sales person, Craig, was focused on pleasing me even from the reply of my first E-mail (requesting info). And it continued when I visited the showroom and after the sale. He was patient and very informative. He didn't treat me like women are usually treated when buying a car alone. I've experienced that in the past.

Customer: Judy Cunningham
Date: 2020-08-12

The service reps were great. Took us in as scheduled. Were very courteous asking if we needed anything . Assisted with use of the coupons that we received in the mail. Car was ready when they notified us . All services were professionally done . I would recommend a Honda to anyone who wants a truly exceptional vehicle . We have owned 3 accords , no problems with any. Thanks Tammie and the entire crew. My thanks also to the salesman Lee for selling us this 2017 dream car. Keep Up with the good work !!! Gary & Teena

Customer: Gary Lamas
Date: 2020-08-01

Tammie deserves a raise

Tammie was GREAT. Give her a raise!!! She was very helpful and responsive to us. If you keep hardworking people like her, you will continue to be successful.

Customer: Wayne
Date: 2020-07-30

Great Service

We highly recommend Lee Morgan, Sales Consultant & Todd Copeland, Business Manager. Two great people working for Pat Peck!!!!!!! We purchased a Honda CR-V Touring SUV, Love It!!!!!!!!!!

Customer: Ed
Date: 2020-07-29

Everyone was very friendly and helpful. They picked me up from home in order for me to drive the car back home. The finance specialist got me a great deal I very much appreciated. I would recommend and buy from them again from my experience this time.

Customer: Steven Mills
Date: 2020-07-29

Fast and easy

George was great. In and out in30 minutes... oil change and tire rotation. Went on a Tuesday afternoon so I didn’t have any wait. Would recommend

Customer: Keith
Date: 2020-07-28

George will take care of you

If you need great service, see George! I’ve been using Pat Peck service for several years now for my Honda CRV (my 2nd one) and he’s always taken good care of me. He’s knowledgeable, courteous and fast. He always tells you the truth and what to expect. Thank you!!

Customer: Marsha
Date: 2020-07-24

My daughters car was having trouble starting. I called Pat Peck Honda (on a Saturday) and spoke to Tammie. I told her what was going on and she said to go ahead and bring it in. They diagnosed the problem and took care of it quickly the same day. She was one of the nicest people I’ve ever met. She made the experience a very nice one. They are very fortunate to have her as an employee. I will recommend them to everyone. She really cares about your experience.

Customer: Scott Tyner
Date: 2020-07-20

They were very nice and personable. I was getting a used car for my daughter. They help us find one that was the best fit. This was the third car I’ve bought from Pat Peck. I’d definitely buy another from them.

Customer: Nanette May
Date: 2020-07-18

Lee Morgan was an absolute pleasure to deal with. I couldn’t ask for a better car buying experience. Lee didn’t want to just sell me a car, but rather he wanted to make sure I found the car that is the best fit for me. Everyone at the dealership was very nice and professional. I totally recommend!

Customer: Christopher Arroyo
Date: 2020-07-16

I had a major engine service done. From start to finish the experience was handled in a professional, efficient manner. I highly recommend this dealership for repair service.

Customer: Paul Wilson
Date: 2020-07-13

Jonathan, Service Technician Oil Change by Hon

Jonathan, is an excellent Service Technician and asset to any dealership. Pat Peck Honda is made even better for having him in their employ. This young man and his mechanic crew are heads above the test. Prompt, kind, and courteous service are the trademarks of any Successful Dealership which was self evident.

Customer: Pauline
Date: 2020-07-12

The service department at Pat Peck is excellent! I had my oil changed yesterday and Maranda was so helpful. She took awesome care of me. They are always very helpful.

Customer: Carolyn Howell
Date: 2020-07-10

Today was the second time to the Service Dept. and again I receive great service and a special thank you to Tammie Spears. Thanks to the guys who keep my 2004 Honda Odyssey driving like new.

Customer: G W G
Date: 2020-07-09

New battery

Great deal on a new battery for my CRV. Also, Tammy is an awesome service representative ! Love her! (I called other auto shops to price a new battery. Pat Peck has the best price and warranty.

Customer: Vanta
Date: 2020-07-07

New battery

Everything was good. Nice friendly staff, I will do more business with them. Great facilities nice and clean. Great customer service easy in and out

Customer: Robert Jernigan
Date: 2020-07-07

They were very busy, but got my car taken care of as soon as they got the parts. Everything appears to be working fine. My service rep, Tammie, was very helpful and she made sure everything was on track for the repairs. I was very pleased with the service.

Customer: Jean Scarborough
Date: 2020-06-29

Car had not been cranking, and had to be jumped off two times in a few weeks. Explained this to representative named George who listened and said they would check everything out. It ended up needing a new battery. George checked on me frequently and let me know the progress. He explained the warranty on the battery and made sure everything in my car was up to date after the battery was replaced. He was very professional and answered all my questions. Very positive experience.

Customer: debra cooley
Date: 2020-06-18

dhsmithclu

Service experience was excellent as usual, on time and clean waiting area with proper distancing and hand sanitizer available.My rep was very attentive and professional.

Customer: Doug
Date: 2020-06-11

Vehicle Service

Tammie Spears was most pleasant! She delivered everything requested in a timely manner with a smile! The service department at Pat Peck is absolutely outstanding!

Customer: TeresaH
Date: 2020-06-11

Thank you!!

Mandy was very kind and helpful with my service trip. She was Very concerned and listened to me as I explained what I needed. I will ask for her again!!

Customer: Sandra Daniel
Date: 2020-06-10

Greg was very helpful and didn’t try to oversell me on any cars. He showed me exactly what I wanted and took the time to talk to me like a human instead of just another customer. I highly recommend this location and Greg for any new car buyer!

Customer: Nick Girod
Date: 2020-06-02

Very happy

My experience at Pat Peck Honda was awesome. Was very happy with Ron the man who sold me my 2016 Honda CR-V. Will definitely recommend Pat Peck Honda to everyone.

Customer: Kandi Evans
Date: 2020-05-28

I really appreciated Craig, he reminded me of an old friend. I really trusted him and felt that he did not want me to leave without being satisfied. Most car salesman from my experience mistreat you. They don’t even treat you like a human being. They treat you as if you are only money, You know, do whatever it takes to get you...i.e. lie, cheat, or steal. However, Craig exemplified great dignity and respect. Even when one of the car remotes seem to have a malfunction, he immediately let me know he would jump right on it. I most definitely enjoyed my car buying experience. With so much going on in the world right now, it was a lot less stressful to make a purchase of this magnitude. You guys really know what you are doing with guys like him. 100% class all the way.

Customer: Chuck Bwater
Date: 2020-05-28

Very quick and easy negotiations. I never felt as though I was being rushed and I would DEFINITELY come back. Awesome guys that work here!

Customer: Joshua McGehee
Date: 2020-05-22

Oil change and engine check

Tammie Spears is awesome! She is always welcoming and helpful, remembering each customer and their specific needs. Great representative of a great dealership. Service quality excellent as usual.

Customer: George
Date: 2020-05-21

Last visit to get my car serviced

Every visit to Peck Honda is pleasant, everyone is friendly, especially Greorgy was very helpful in getting my car serviced, also the mechanic took time to explain to me in details what was done tomy Honda Fit

Customer: Renate Smith
Date: 2020-05-21

Ms Tammy is the best Service Rep she always knowledgeable and assist with any questions or details!! I have yet to be greet by her in any mood but FRIENDLY and KIND!! Kudos to Ms Tammy service likes keeps you coming back cause she’s always know the service sales and special so you know when to come and get that $20.20 oil change DEAL!!!

Customer: Lanetta Fantroy
Date: 2020-05-21

Service Department is great

Tammy was great! Very professional! I was in and out in a little over an hour. Kept me updated throughout the process that included ordering a part

Customer: Charles Hawkins
Date: 2020-05-20

Vehicle service

Great knowledagable staff. Thanks! I have been a Pat Peck customer since 2006 keep up the good work and thanks for the great vehicles you sell lookin forward to many more years of great service n product

Customer: Scott Beaugez
Date: 2020-05-19